Value-Based Care Implementation Lead (Remote)

Keebler Health, Inc.; Oregon; Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Equity options

Benefits package

Fast-paced environment

Career growth

Job summary

Keebler Health, Inc. is seeking an Implementation Manager to ensure our solutions are adopted and delivering measurable value for customers.

This US-based remote role combines hands-on implementation with project leadership and customer-facing work through pilot, launch, and adoption. You will coordinate across product, engineering, clinical, and operations teams, manage timelines, and drive outcomes in value-based care environments.

Qualifications

• 3–5+ years in implementation, customer success, professional services, or program delivery.
• Proven track record delivering complex software implementations from planning through adoption.
• Excellent project-management skills and strong attention to detail.
• Healthcare technology or regulated industry experience preferred.

Responsibilities

• Own the customer relationship through implementation, launch, and adoption.
• Build trusted relationships with clinical, operational, and technical stakeholders.
• Develop implementation plans, stakeholder maps, governance structures, and communication rhythms.
• Lead customer meetings, progress reviews, and planning conversations.
• Monitor customer health and address risks, gaps, and opportunities.
• Support retention, renewals, and expansion by delivering measurable outcomes.
• Translate needs into clear plans with milestones and responsibilities.

Skills

Implementation

Customer success

Project management

Healthcare SaaS

Job description

Keebler Health, Inc. is seeking an Implementation Manager to ensure our solutions are adopted and delivering measurable value for customers.

This US-based remote role combines hands-on implementation with project leadership and customer-facing work through pilot, launch, and adoption. You will coordinate across product, engineering, clinical, and operations teams, manage timelines, and drive outcomes in value-based care environments.