Senior Remote Healthcare Implementation Lead

Keebler Health, Inc.; United States; Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Equity options

Benefits package

Professional growth and development

Job summary

Keebler Health is building the operating system for value-based care. We are seeking a Senior Implementation Manager to own key customer implementations, drive adoption, and deliver measurable value. This US-based remote role favors candidates in North Carolina or New York, with strong leadership across pilot, launch, and ongoing delivery.

You will lead multi‑practice implementations, coordinate cross‑functional teams, and ensure outcomes align with customer priorities and measures of success.

Qualifications

• 6–8+ years in implementation, customer success, professional services, or program delivery, ideally in software.
• Strong track record leading complex software implementations from planning through adoption with measurable customer outcomes.
• Excellent project-management skills and meticulous attention to detail.
• Credibility with senior customers and ability to lead difficult conversations.
• Ability to coordinate technical and non-technical teams without direct authority.

Responsibilities

• Own customer relationships through implementation, launch, and adoption including multi‑practice, ACO, and payer accounts.
• Lead multiple implementations from pilot planning to launch and ongoing delivery.
• Translate customer needs into clear plans, milestones, and success criteria.
• Coordinate work across customer teams and Keebler Health’s internal groups.
• Monitor health, address risks, and ensure commitments lead to action.
• Build repeatable implementation processes, tooling, and playbooks.

Skills

Implementation leadership

Project management

Stakeholder management

Healthcare software

Executive communication

Job description

Keebler Health is building the operating system for value-based care. We are seeking a Senior Implementation Manager to own key customer implementations, drive adoption, and deliver measurable value. This US-based remote role favors candidates in North Carolina or New York, with strong leadership across pilot, launch, and ongoing delivery.

You will lead multi‑practice implementations, coordinate cross‑functional teams, and ensure outcomes align with customer priorities and measures of success.