Remote Senior Value-Based Care Implementation Lead

Keebler Health, Inc.; Durham (NC); Remote; USD 120,000 - 160,000; Full time

Job summary

Keebler Health, Inc. is seeking a Senior Implementation Manager to own our most important customer implementations and ensure they are adopted and delivering measurable value.

You will blend hands-on implementation with project leadership and customer-facing work, becoming a trusted partner to customers through pilot, launch, and ongoing adoption. This role requires coordinating with cross-functional teams across sales, product, engineering, clinical, and operations to translate needs into

Qualifications

• 6-8+ years in implementation, customer success, professional services.

Responsibilities

• Own customer implementations from pilot to launch and adoption.
• Lead multi-stakeholder meetings with executive, clinical, operational, and technical teams.
• Develop implementation plans, governance structures, and clear success criteria.
• Coordinate cross-functional work across sales, product, engineering, clinical, and operations.
• Manage timelines, risks, issues, and changes with discipline.
• Define and track success measures linked to clinical, operational, and financial outcomes.

Skills

Implementation

Customer success

Project management

Stakeholder management

Cross-functional collaboration

Job description

Keebler Health, Inc. is seeking a Senior Implementation Manager to own our most important customer implementations and ensure they are adopted and delivering measurable value.

You will blend hands-on implementation with project leadership and customer-facing work, becoming a trusted partner to customers through pilot, launch, and ongoing adoption. This role requires coordinating with cross-functional teams across sales, product, engineering, clinical, and operations to translate needs into