Valet Operations Leader – Guest Experience

Towne Park LLC; Cleveland (OH); Presencial; USD 46 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision insurance

Company-paid life insurance

401(k) retirement plan

Paid time off

Holiday pay

Disability insurance

Resumo da oferta

Qualificações

• Associate’s degree or equivalent required.
• Valid driver’s license with clean driving record.
• Minimum one year of related experience in hospitality.

Responsabilidades

• Ensure guest service is delivered exceptionally on all shifts.
• Efficiently allocate labor resources to support service delivery.
• Recruitment and hiring processes for the location.
• Assist Account Manager with guidelines and onboarding for new associates.
• Develop relationships with the client staff and maintain communication.
• Drive business metrics for forecasting, productivity, and revenue reporting.

Conhecimentos

Manual transmission

MS Office

Present information

Written communication

Verbal communication

Customer service

Diversity awareness

Guest complaints handling

Formação académica

Associate’s degree or equivalent

Ferramentas

MS Office

POS systems

Descrição da oferta de emprego