Valet Operations Leader - Elevate Guest Experience

Ace Parking; Tucson (AZ); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick

Holiday

Job summary

Ace Parking is seeking a hotel operations manager to oversee the valet drive’s daily operations, leading a team of valet attendants to ensure a seamless guest experience across the property.

You will collaborate with hotel departments to maintain high service standards, manage staffing, training, and safety while upholding the company’s values and delivering exceptional customer service to guests and clients.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• Minimum 5 years of parking or hospitality management experience.
• Demonstrated experience leading a high-end customer facing parking or Valet program.
• Strong leadership and management skills a must.

Responsibilities

• Lead day-to-day valet operations and ensure adherence to standards.
• Recruit, train, and schedule valet attendants and support staff.
• Promote professionalism, accountability, and exceptional customer service.
• Coordinate with hotel management to ensure seamless guest experience.

Skills

Leadership

Communication

Financial acumen

Education

Bachelor’s degree or equivalent education and experience

Job description

Ace Parking is seeking a hotel operations manager to oversee the valet drive’s daily operations, leading a team of valet attendants to ensure a seamless guest experience across the property.

You will collaborate with hotel departments to maintain high service standards, manage staffing, training, and safety while upholding the company’s values and delivering exceptional customer service to guests and clients.