Valet Operations Supervisor – Guest Experience Lead

Evolution Parking & Guest Services, LLC; Charleston (SC); Hybride; USD 38 000 - 54 000; Plein temps

Résumé du poste

Evolution Parking & Guest Services, LLC is seeking a Valet Supervisor to ensure the safety and efficiency of parking guest vehicles while delivering outstanding service at our hotel and resort locations. You will lead valet staff, hire and train new team members, manage day-to-day operations, handle payroll and revenue reconciliation, and uphold Forbes Travel Guide standards.

This role requires strong leadership, guest focus, and the ability to resolve issues quickly to maintain top-tier guest

Qualifications

• Experience leading hotel valet staff and ensuring guest safety.
• Payroll processing and revenue reconciliation responsibilities.
• Hiring, training and supervising valet team members.

Responsabilités

• Ensure the safety and efficiency of parking guest vehicles.
• Provide strong leadership and lead by example to improve team performance.
• Manage day-to-day operations and resolve issues in the absence of management.
• Deliver Forbes Travel Guide arrival and departure standards.
• Monitor traffic flow in the valet staging area and maintain service quality.

Connaissances

Leadership

Payroll

Staff training

Operations management

Description du poste

Evolution Parking & Guest Services, LLC is seeking a Valet Supervisor to ensure the safety and efficiency of parking guest vehicles while delivering outstanding service at our hotel and resort locations. You will lead valet staff, hire and train new team members, manage day-to-day operations, handle payroll and revenue reconciliation, and uphold Forbes Travel Guide standards.

This role requires strong leadership, guest focus, and the ability to resolve issues quickly to maintain top-tier guest