Valet Operations & Guest Services Lead

Parking Management Company; Omaha (NE); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Job summary

Parking Management Company, located in Omaha, NE, seeks a Valet Supervisor / Guest Service Coordinator to ensure efficient valet operations and deliver exceptional guest service.

The ideal candidate will have strong leadership skills and a background in customer service to enhance team performance and guest satisfaction. This role involves overseeing staff, addressing guest concerns, and promoting a positive team atmosphere.

Qualifications

• 1 year minimum previous supervisory experience preferred.
• Strong background in customer service and hospitality.
• Valid driver's license and acceptable motor vehicle record.

Responsibilities

• Oversee daily valet operations and staff performance.
• Address guest questions and concerns professionally.
• Manage valet equipment setup and breakdown.

Skills

Customer service

Leadership

Time management

Communication

Education

High school diploma or GED

Job description

Parking Management Company, located in Omaha, NE, seeks a Valet Supervisor / Guest Service Coordinator to ensure efficient valet operations and deliver exceptional guest service.

The ideal candidate will have strong leadership skills and a background in customer service to enhance team performance and guest satisfaction. This role involves overseeing staff, addressing guest concerns, and promoting a positive team atmosphere.