Valet Supervisor & Guest Experience Lead

Parking Management Company; Lincoln (NE); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health benefits

401K

Supplemental Insurance

Bonus opportunities

Leadership development program

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company seeks a Valet Supervisor / Guest Service Coordinator to oversee daily valet operations on-site. You will support a GSM, ensure smooth vehicle flow, and lead a team to deliver exceptional guest experiences while maintaining safety and service standards.

The role requires supervisory or leadership experience in hospitality, strong communication, and the ability to manage shifts, payroll, and vendor coordination in a fast-paced environment.

Qualifications

• Minimum 1 year supervisory and related customer service/hospitality experience preferred.
• Management or leadership training/certifications is preferred.

Responsibilities

• Assist the Guest Service Manager in overseeing daily valet operations and staff performance.
• Address guest questions, concerns, service issues, and claims with professionalism.
• Verify associates are in uniform and maintain grooming standards before clocking in; monitor attendance and shifts.

Skills

Supervisory experience

Guest service

Team leadership

Hospitality

Education

High school diploma or GED

Job description

Parking Management Company seeks a Valet Supervisor / Guest Service Coordinator to oversee daily valet operations on-site. You will support a GSM, ensure smooth vehicle flow, and lead a team to deliver exceptional guest experiences while maintaining safety and service standards.

The role requires supervisory or leadership experience in hospitality, strong communication, and the ability to manage shifts, payroll, and vendor coordination in a fast-paced environment.