Valet Operations Lead & Guest Service Coach

Parking Management Company; Houston (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Paid time off

Tuition assistance up to $5,250 per year

Leadership development programs

Bonus opportunities

Job summary

Parking Management Company, based in Houston, Texas, is seeking a Valet Supervisor / Guest Service Coordinator to enhance our valet operations and guest services. This role is key in ensuring an exceptional experience for guests while coordinating vehicle flow and staff management.

The ideal candidate should have strong communication skills, previous customer service experience, and a commitment to operational excellence. The position offers opportunities for tip earnings and career development within a leading parking service provider.

Qualifications

• Minimum 1 year experience in supervisory or customer service role preferred.
• Valid driver’s license with acceptable motor vehicle record.
• Ability to lift moderate weights and stand for prolonged periods.

Responsibilities

• Manage daily valet operations ensuring efficiency and guest satisfaction.
• Lead staff meetings and ensure compliance with service standards.
• Address guest concerns and ensuring prompt resolutions.

Skills

Guest service excellence

Staff management

Communication abilities

Problem-solving skills

Education

High school diploma or GED

Job description

Parking Management Company, based in Houston, Texas, is seeking a Valet Supervisor / Guest Service Coordinator to enhance our valet operations and guest services. This role is key in ensuring an exceptional experience for guests while coordinating vehicle flow and staff management.

The ideal candidate should have strong communication skills, previous customer service experience, and a commitment to operational excellence. The position offers opportunities for tip earnings and career development within a leading parking service provider.