Valet Operations & Client Relations Manager

Parking Management Company; Raleigh (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Benefits

401K

Supplemental Insurance

Bonus opportunities

Internal leadership development

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company (PMC) seeks an experienced Valet Account Manager to run daily valet operations, lead staff, and maintain strong client relationships across locations. You will oversee revenue and payroll, provide exceptional guest service, and coordinate with the Valet Parking Division to ensure safety and efficiency.

This exempt, full-time role emphasizes leadership and financial stewardship. The position offers salary with bonus potential and requires 3+ years of supervisory

Qualifications

• High school diploma or GED required; 3+ years in supervisory roles in parking, hospitality or related service.
• Leadership or business management training is a plus.
• Strong customer service, communication, and vendor coordination skills.
• Valid driver's license and reliable transportation preferred.

Responsibilities

• Oversee daily valet operations at assigned location and ensure guest satisfaction.
• Manage staff scheduling, training, and performance to meet service standards.
• Monitor revenue, payroll, and expenses; report variances to leadership.
• Develop and maintain strong client relationships and site partnerships.
• Provide regular updates and reports to management on account needs and issues.
• Ensure safety, professionalism, and adherence to company policies across sites.

Skills

Staff management

Client relations

Operational oversight

Financial oversight

Education

High school diploma or GED

Leadership training beneficial

Job description

Parking Management Company (PMC) seeks an experienced Valet Account Manager to run daily valet operations, lead staff, and maintain strong client relationships across locations. You will oversee revenue and payroll, provide exceptional guest service, and coordinate with the Valet Parking Division to ensure safety and efficiency.

This exempt, full-time role emphasizes leadership and financial stewardship. The position offers salary with bonus potential and requires 3+ years of supervisory