Valet Operations Lead

Parking Management Company; Rogers (AR); In loco; USD 19.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid training

Leadership development

Tuition assistance

Perks at Work discounts

Descrizione del lavoro

Parking Management Company (PMC) is seeking a dependable Valet Parking Coordinator to lead daily valet operations at multiple hospitality properties across the city. You will supervise attendants, coordinate vehicle flow, and support the Account Manager to maintain a safe, organized operation with a guest-first service mindset.

The role requires leadership and strong customer-service skills, plus the ability to work day, evening, overnight, weekend, and holiday shifts in a fast-paced hospitality

Competenze

• Valid driver’s license and reliable transportation.
• No more than three moving violations in the past three years.
• Ability to pass background and motor vehicle record checks.
• At least one year of coordinatory, hospitality, valet parking, or customer-service experience.
• Strong leadership, communication, and problem-solving skills.
• Professional appearance and dependable attendance.
• Ability to remain calm and make sound decisions in a busy environment.
• Availability to work assigned days, nights, weekends, or holidays.
• Ability to operate automatic and manual-transmission vehicles when required.

Mansioni

• Supervise daily valet operations and monitor employee performance.
• Coordinate vehicle flow, traffic control, key organization, and staging.
• Assign responsibilities and provide clear direction to attendants.
• Lead pre-shift meetings and communicate updates.
• Monitor attendance, breaks, schedules, uniforms, and grooming.
• Coach employees and promote teamwork, accountability, and professional service.
• Assist guests and resolve questions, concerns, or service issues.
• Monitor safe driving and vehicle handling; manage key-control.
• Complete incident reports promptly.
• Set up valet equipment and ensure supplies are stocked.
• Review time punches, tips, payroll info, and vehicle counts.
• Communicate staffing, safety, and operational concerns to management.

Conoscenze

Leadership

Customer service

Communication

Problem solving

Reliability

Attention to detail

Formazione

High school diploma or GED

Descrizione del lavoro

Parking Management Company (PMC) is seeking a dependable Valet Parking Coordinator to lead daily valet operations at multiple hospitality properties across the city. You will supervise attendants, coordinate vehicle flow, and support the Account Manager to maintain a safe, organized operation with a guest-first service mindset.

The role requires leadership and strong customer-service skills, plus the ability to work day, evening, overnight, weekend, and holiday shifts in a fast-paced hospitality