Multi-Site Valet Account Lead

Parking Management Company; Denver (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401K

Life insurance

Bonus opportunities

Leadership development program

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company (PMC) is seeking a results-driven Valet Account Manager to lead daily operations across assigned properties, ensure guest satisfaction, and safeguard revenue integrity. You will supervise staff, manage payroll, and coordinate with clients to uphold service standards while driving business growth.

Based in the United States, this exempt, full-time role reports to the City/Area Manager and offers a comprehensive benefits package, bonus opportunities, and leadership

Qualifications

• High school diploma or GED required.
• At least three years of supervisory experience in parking, hospitality, or a similar customer service field.
• Additional training or certifications in leadership or business management are beneficial.

Responsibilities

• Client Relationship Management: serve as the primary contact for each property and foster open communication with stakeholders.
• Daily Operational Oversight: manage scheduling, staffing, and quality assurance to ensure smooth operations.
• Financial and Administrative Tasks: monitor site revenue, payroll, and expenses and work with leadership on cost control.
• Team Supervision and Training: recruit, train, and coach hourly staff and enforce company policies.
• Communication and Reporting: provide regular updates to management and coordinate during emergencies or urgent situations.
• Supervisory Responsibilities: involve staff in planning and process improvement, and provide feedback for growth.

Skills

Client management

Payroll management

Leadership

Communication

Problem solving

Staff training

Operations oversight

Report writing

Education

High school diploma or GED

Job description

Parking Management Company (PMC) is seeking a results-driven Valet Account Manager to lead daily operations across assigned properties, ensure guest satisfaction, and safeguard revenue integrity. You will supervise staff, manage payroll, and coordinate with clients to uphold service standards while driving business growth.

Based in the United States, this exempt, full-time role reports to the City/Area Manager and offers a comprehensive benefits package, bonus opportunities, and leadership