Valet Account Manager: Lead Operations & Growth

Parking Management Company; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401K

Bonus opportunities

Paid time off

Tuition assistance

Perks at Work

Military friendly employer

Job summary

Parking Management Company is seeking an Account Manager to supervise daily valet operations, manage staff, and safeguard client relationships at multiple locations. You will oversee revenue, payroll, and expenses while supporting training and professional development for the team.

The role emphasizes exceptional guest service, operational excellence, and adherence to company standards. Location-based responsibilities require on-site presence and coordination with management.

Qualifications

• High school diploma or GED required with 3+ years supervisory experience in parking or hospitality.
• Strong guest service mindset and leadership abilities.
• Ability to manage payroll, scheduling, and cost controls.

Responsibilities

• Oversee daily valet operations and staff at assigned locations.
• Maintain client relationships and meet contractual obligations.
• Monitor revenue, payroll, and expenses with regional director.
• Provide training and supervision to hourly associates.
• Report progress and issues to management.

Skills

Customer service

Leadership

Communication

Staff supervision

Payroll management

Problem solving

Education

High school diploma or GED

Tools

Operational software

Job description

Parking Management Company is seeking an Account Manager to supervise daily valet operations, manage staff, and safeguard client relationships at multiple locations. You will oversee revenue, payroll, and expenses while supporting training and professional development for the team.

The role emphasizes exceptional guest service, operational excellence, and adherence to company standards. Location-based responsibilities require on-site presence and coordination with management.