Valet Account Lead — Guest Service & Ops Manager

Parking Management Company, LLC; Houston (TX); In loco; USD 48.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Benefits

401K

Life insurance

Bonus opportunities

Tuition assistance

Paid time off

Paid training

Perks at Work discounts

Descrizione del lavoro

Parking Management Company, LLC seeks an Assistant Account Manager to supervise valet operations, train staff, and ensure top-tier guest service. Responsibilities include payroll oversight, HR support, and maintaining safety and service standards across locations.

The role requires a high school diploma or GED and at least 1 year of supervisory/customer service experience, with a valid driver’s license and reliable transportation. Benefits and a structured bonus program are offered.

Competenze

• High school diploma or GED; 1 year of supervisory and related customer service/hospitality experience preferred; management or leadership training is a plus.

Mansioni

• Lead guest service training to ensure premium customer experience and hospitality standards.
• Supervise valet operations, safe vehicle parking/retrieval, and proper key handling.
• Support HR functions including interviewing, onboarding, and performance management.
• Maintain service standards, professional appearance, and documented accountability.

Conoscenze

Analytical skills

Leadership

Communication

Formazione

High school diploma or GED

Descrizione del lavoro

Parking Management Company, LLC seeks an Assistant Account Manager to supervise valet operations, train staff, and ensure top-tier guest service. Responsibilities include payroll oversight, HR support, and maintaining safety and service standards across locations.

The role requires a high school diploma or GED and at least 1 year of supervisory/customer service experience, with a valid driver’s license and reliable transportation. Benefits and a structured bonus program are offered.