Vaccine Customer Specialist – Remote Territory

Merck; Richmond (VA); Remote; USD 79,000 - 125,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid holidays

Job summary

Merck in the United States is seeking a Vaccine Customer Representative to engage healthcare providers, present vaccine information, and support contract performance. You will collaborate with Account Executives and cross-functional teams to improve immunization rates within your territory.

Responsibilities include educating customers, reviewing quarterly business metrics, and developing territory plans that align with company policies and quality goals.

Qualifications

• Bachelor’s Degree with 0-3 years sales experience or a high school diploma with 4+ years in sales/marketing/healthcare.
• Strong communication, organization, and time-management skills.
• Ability to work independently and in a team, with valid driver’s license.

Responsibilities

• Present vaccine products to healthcare providers in line with labeling and guidelines.
• Coordinate with account teams to outline customer strategy for improving immunization rates.
• Educate customers and monitor contract performance and metrics.
• Develop territory business plans to raise immunization rates and manage relationships.

Skills

Account Management

Sales

Customer Engagement

Lead Generation

CRM

Relationship Management

Forecasting

Interpersonal Skills

Communication Skills

Marketing Knowledge

Strategic Planning

Education

Bachelor's Degree

High School Diploma + 4+ yrs

Tools

CRM

Job description

Merck in the United States is seeking a Vaccine Customer Representative to engage healthcare providers, present vaccine information, and support contract performance. You will collaborate with Account Executives and cross-functional teams to improve immunization rates within your territory.

Responsibilities include educating customers, reviewing quarterly business metrics, and developing territory plans that align with company policies and quality goals.