Vaccine Account Specialist (Remote Territory)

Merck; Hartford (CT); Remote; USD 79,000 - 125,000; Full time

Job summary

Merck is seeking a Vaccine Customer Representative to serve as the primary contact for healthcare providers in designated U.S. geographies. This role focuses on clinical information, education, and contract adherence to improve immunization rates and patient outcomes.

You will collaborate with regional teams and other field staff while supporting reimbursement and educational needs. Travel and remote work options are available, with a salary in a broad, market-competitive range.

Qualifications

• Bachelor’s degree with 0–3 years sales experience or equivalent.
• Minimum high school diploma with 4+ years in sales/marketing/healthcare.
• Strong communication, organization, and teamwork abilities.
• Travel readiness and valid driver's license required.

Responsibilities

• Engage healthcare providers to align vaccine needs with product attributes.
• Update customers on vaccine management, outcomes, and contract adherence.
• Educate customers using company materials and industry knowledge.
• Use analytics to discuss quarterly business reviews and contract performance.
• Assist with immunization rate improvements through quality programs.
• Develop territory business plans and monitor progress against objectives.

Skills

Account Management

Sales Experience

Customer Engagement

Communication Skills

Time Management

Interpersonal Skills

Organization

Lead Generation

CRM Knowledge

Presentations

Problem Solving

Education

Bachelor’s Degree (0-3 years Sales)

High School Diploma + 4+ years experience

Job description

Merck is seeking a Vaccine Customer Representative to serve as the primary contact for healthcare providers in designated U.S. geographies. This role focuses on clinical information, education, and contract adherence to improve immunization rates and patient outcomes.

You will collaborate with regional teams and other field staff while supporting reimbursement and educational needs. Travel and remote work options are available, with a salary in a broad, market-competitive range.