Vaccine Customer Advocate - Remote Territory

Merck & Co.; North Wales (Montgomery County); Teletrabalho; USD 79 000 - 125 000; Tempo integral

Resumo da oferta

Merck & Co. is hiring a Vaccine Customer Representative to support providers with clinical information and resources for vaccines across Spokane, WA and surrounding areas, including parts of Idaho. You will be the primary contact for assigned customers, coordinating with account teams to optimize immunization outcomes and contract performance.

A strong communicator with healthcare experience is ideal. Ideal candidates hold a Bachelor's degree (or high school diploma with 4+ years in related

Qualificações

• Bachelor's Degree with 0-3 years Sales experience or minimum of high school diploma with 4 years relevant work experience in healthcare/scientific field.
• Excellent interpersonal and communication skills; ability to work independently and in a team.
• Willingness to travel 25% and valid driver's license.

Responsabilidades

• Engage with Health Care Providers and professionals to align vaccine attributes with needs.
• Provide updates on customer needs to improve patient outcomes and contract performance.
• Conduct quarterly business reviews using company tools to maximize contract performance.
• Develop territory-level business plans to improve immunization rates.
• Maintain product knowledge and CDC immunization schedule for all vaccines.

Conhecimentos

Account Management

Customer Engagement

Sales

Communication

Relationship Management

Time Management

Formação académica

Bachelor's Degree

High School Diploma + 4+ years experience

Ferramentas

CRM software

Descrição da oferta de emprego

Merck & Co. is hiring a Vaccine Customer Representative to support providers with clinical information and resources for vaccines across Spokane, WA and surrounding areas, including parts of Idaho. You will be the primary contact for assigned customers, coordinating with account teams to optimize immunization outcomes and contract performance.

A strong communicator with healthcare experience is ideal. Ideal candidates hold a Bachelor's degree (or high school diploma with 4+ years in related