Vacation Travel Operations Coordinator

Travel Leisure Resort Development Inc; New Haven (CT); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Job summary

Travel + Leisure Co. seeks an administrative coordinator to support the Operations and Sales teams at our Connecticut property. You will greet guests, manage tour assignments, handle contracts, and process gifting and data entry in CRS/Epiphany, ensuring accurate daily reconciliation.

Responsibilities include customer service, phone coverage, and assisting multiple departments to maintain smooth operations. A High School Diploma and office experience are required.

Qualifications

• High School Diploma is required.
• One year of general office experience or equivalent.
• One year of customer service experience.

Responsibilities

• Greet and qualify touring guests and assign tours to Sales Agents.
• Answer phones and assist guests or property owners with questions.
• Distribute premiums to guests and balance daily gift, tour and contract records.
• Enter tour and gifting data into CRS/Epiphany and run reports.
• Balance cash, down payments, and site statistics for Contract Department.
• Prepare and maintain Timeshare Sales Contracts and related legal documents.
• Provide administrative support to Sales, Marketing, HR and Resort teams.
• Perform other duties as needed.

Education

High School Diploma

Tools

Central Reservation System (CRS) / EPNY

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Travel + Leisure Co. seeks an administrative coordinator to support the Operations and Sales teams at our Connecticut property. You will greet guests, manage tour assignments, handle contracts, and process gifting and data entry in CRS/Epiphany, ensuring accurate daily reconciliation.

Responsibilities include customer service, phone coverage, and assisting multiple departments to maintain smooth operations. A High School Diploma and office experience are required.