Vacation Guest Experience Specialist

Travel + Leisure Co.; Oregon; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off and holidays

Wish day paid time to volunteer

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate who welcomes guests, provides information about the resort and area attractions, and assists with check-in and reservations.

You’ll deliver warm hospitality from registration to checkout and help guests plan memorable vacations. Ideal candidates bring professional appearance, strong English communication, basic math and cash handling, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent communication skills in English.
• Basic math skills and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Basic computer/office skills.

Responsibilities

• Greet guests warmly from registration to checkout and provide information about the resort and area attractions.
• Process cash and credit card transactions following procedures; balance cash receipts.
• Handle check-out procedures and verify charges/credits in guest folios.
• Reserve and confirm reservations for individuals or groups and provide room rate quotes.
• Respond promptly to guest inquiries and concerns.

Skills

Communication

Math

Multitasking

Attention to detail

Computer skills

Customer service

English language

Job description

Travel + Leisure Co. is seeking a Guest Services Associate who welcomes guests, provides information about the resort and area attractions, and assists with check-in and reservations.

You’ll deliver warm hospitality from registration to checkout and help guests plan memorable vacations. Ideal candidates bring professional appearance, strong English communication, basic math and cash handling, and the ability to multitask in a fast-paced environment.