Guest Experience Specialist

Travel-Leisure-Co; Reno (NV); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with match

Paid time off (PTO)

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and ensure a memorable stay from registration to checkout. You will provide room rate quotes, confirm reservations, and share information about the resort and local attractions.

Responsibilities include processing cash and card transactions, balancing receipts, and handling check-outs. A professional appearance, strong English communication, and basic math and computer skills are essential for success in a

Qualifications

• Excellent communication skills with the ability to read, write and understand English.
• Basic math and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Friendly, professional appearance and attitude.

Responsibilities

• Guide guests through registration and issue unit keys.
• Provide information about the resort and nearby attractions.
• Process cash and card transactions following procedures.
• Balance cash receipts and complete check-out procedures.
• Reserve and confirm reservations for individuals and groups.

Skills

Excellent communication

English literacy

Cash handling

Multitasking

Basic math

Problem solving

Attention to detail

Tools

POS system

MS Office / Office basics

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and ensure a memorable stay from registration to checkout. You will provide room rate quotes, confirm reservations, and share information about the resort and local attractions.

Responsibilities include processing cash and card transactions, balancing receipts, and handling check-outs. A professional appearance, strong English communication, and basic math and computer skills are essential for success in a