Guest Experience Specialist

Travel + Leisure Co.; Kentucky; On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. in the United States is seeking a Guest Services Associate to welcome guests, assist with registrations, provide information about the resort and area attractions, and quote room rates.

You will handle check-in/out, process cash and card transactions, and support guests throughout their stay with warm, professional service. This role offers full-time or part-time hours and a friendly, hospitality-driven team.

Qualifications

• Excellent communication and customer service skills
• Ability to read, write and understand English
• Strong math and cash handling abilities
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude

Responsibilities

• Greet guests and assist with registrations
• Provide room rate quotes and reservations assistance
• Process cash and card transactions per procedures
• Balance cash receipts and perform bucket checks
• Handle checkout procedures and guest folios accuracy
• Answer guest inquiries promptly

Skills

Communication skills

English literacy

Multitasking

Cash handling

Problem solving

Job description

Travel + Leisure Co. in the United States is seeking a Guest Services Associate to welcome guests, assist with registrations, provide information about the resort and area attractions, and quote room rates.

You will handle check-in/out, process cash and card transactions, and support guests throughout their stay with warm, professional service. This role offers full-time or part-time hours and a friendly, hospitality-driven team.