UVA Arts Box Office Ticket Sales Staff (Student Wage)

University of Virginia; United States; On-site; USD 15,153 - 20,664; Part time

Job summary

University of Virginia Arts Box Office is seeking Ticket Sales Staff to provide front‑line customer service for diverse arts programs. You will handle cash/credit transactions, issue tickets, and operate ticketing software in our central box office.

This is a part‑time, on‑site role with evening and weekend availability. Current UVA students will benefit from a flexible schedule and opportunities to contribute to a vibrant arts community while supporting events at Old Cabell Hall and related

Qualifications

• Excellent customer service and communication skills.
• Attention to detail and strong organizational ability.
• Positive, cheerful, and professional demeanor.
• Ability to work independently and as part of a team.
• Critical thinking and decision‑making under pressure.

Responsibilities

• Provide high‑quality customer service to patrons.
• Handle cash and credit card transactions accurately.
• Issue tickets and process ticketing software.
• Support door sales at scheduled events during evenings and weekends.
• Assist with basic ticketing equipment and software maintenance.

Skills

Customer service

Communication

Attention to detail

Teamwork

Critical thinking

Tools

Ticketing software

Job description

Job Overview

The UVA Arts Box Office is accepting applications for its Ticket Sales Staff positions for the upcoming semester. These positions provide customer service, cash and credit card handling, and ticketing services in our centralized box office, serving the arts departments and programs at the University of Virginia.

Job Responsibilities

• Provide high‑quality customer service to patrons.
• Handle cash and credit card transactions accurately.
• Issue tickets and process ticketing software.
• Support door sales at scheduled events during evenings and weekends.
• Assist with basic ticketing equipment and software maintenance.

Work Schedule

Approximately 10 hours per week during business hours at the Arts Box Office (Tuesday – Friday, noon to 5:00 PM) with additional evening and weekend hours for door sales. Opportunities to increase to 20 hours per week are available.

Qualifications

• Current, full‑time undergraduate or graduate UVA student.
• Reliable transportation to Arts Box Office, Old Cabell Hall, and occasional travel to MLK Jr. Performing Arts Center and Charlottesville High School.

Required Skills and Experience

• Excellent customer service and communication skills.
• Attention to detail and strong organizational ability.
• Positive, cheerful, and professional demeanor.
• Ability to work independently and as part of a team.
• Critical thinking and decision‑making under pressure.

Preferred Experience

• Prior sales or customer service experience.
• Experience with cash handling, credit card processing, and sales reconciliation.
• Interest in arts administration.

Compensation

$13 per hour.

Physical Demands

Primarily a sedentary job involving extensive use of desktop computers. Occasional short travel may be required to attend meetings and events.

EEO Statement

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities.