Assistant Manager

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 40,000 - 45,000; Full time

Job summary

The Rector & Visitors of the University of Virginia's Sabre Shop in Charlottesville, VA seeks a retail supervisor to drive sales, deliver exemplary customer service, and support daily operations and special events on-site. Responsibilities include supervising student staff, creating weekly schedules, ensuring the store is neat and fully stocked, and collaborating with the Operations Manager on inventory.

Requires high school diploma, up to 4 years retail experience, and willingness to work

Qualifications

• High School Diploma or Equivalent required.
• Up to 4 years of retail experience.
• Preferred: at least 2 years of supervisory experience.

Responsibilities

• Supervision and training of student staff to assist with daily operations.
• Create weekly schedules, set clear expectations with staff and provide feedback when needed.
• Ensure store is neat, clean, and fully stocked.
• Work directly with Operations Manager on inventory and operational needs.

Skills

Customer service

Interpersonal skills

Communication skills

Mathematical skills

Cash register

Inventory system

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

This position is responsible for providing exemplary customer service, with a focus on driving sales, marketing initiatives, assisting with daily operations, and special events within a retail environment at the Sabre Shop located in the Aquatic Fitness Center.

This supervisory position requires a responsible individual that enjoys interacting with customers and can provide exceptional customer service. Must be able to master cashier and computer functions, stock sales floor, execute merchandising protocols, receive merchandise and transfers, all in accordance with established policies and procedures. Incumbent independently performs opening and closing functions while ensuring all inventory assets are secure. Must be able to work a flexible schedule which includes evenings, weekends, football games and swim meets among others.

Responsibilities

• Supervision and training of student staff to assist with daily operations.

• Create weekly schedules, set clear expectations with staff and provide feedback when needed.

• Ensure store is neat, clean, and fully stocked.

• Work directly with Operations Manager on inventory and operational needs.

Required Education

High School Diploma or Equivalent Required

Required Experience

Up to 4 years of retail experience

Preferred Experience

At least 2 years of supervisory experience

Required, Knowledge, Skills and Abilities

Strong customer service skills
Strong interpersonal and communication skills
Strong mathematical skills
Basic computer knowledge of Microsoft applications, email, and other basic functions.
Ability to operate a cash register and inventory computer system.

Required Computer Applications

Microsoft Word and Excel, Microsoft Outlook (email)

Exemption Status

This is an exempt-level, benefited position. Learn more about UVA benefits.

Work Arrangement

This position is based in Charlottesville, VA, and must be performed fully on-site.

About UVA and the Community

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.

Application Timeline

Application review will begin after April 13, 2026.

Background Check

Background checkswill be conducted on all new hires prior to employment.

Visa Sponsorship

This position will not consider candidates who require immigration sponsorship now or in the future.

Salary range

for this position will be $40,000 - $45,000 depending on experience.

Reference Check Process

Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers.

• Able to lift up to 35 pounds.

• Must be able to stand up to 40 hours.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.