Student Ticketing & Gameday Ops Assistant

University of Virginia; Charlottesville (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

The University of Virginia seeks a Student Ticketing Assistant to support the Athletics Ticket Office. You will assist with ticket sales, customer service and gameday operations, with a flexible 10–20 hour weekly schedule and shifts 8am–5pm plus gameday duties.

This role emphasizes confidentiality, independent work, and reliable customer interactions. Prior office experience and proficiency in Microsoft Office are desirable for success in this position.

Qualifications

• Current UVA undergraduate student actively enrolled on campus.
• Proven customer service experience or strong service mindset.
• Ability to maintain confidentiality and follow university policies.
• Comfort with multi-tasking in a busy ticketing environment.

Responsibilities

• Provide excellent in-person, phone and email customer service at the ticket office.
• Process ticket sales during business hours and at gameday events.
• Support gameday operations, staffing entrances and scanning tickets.
• Assist with printing, organizing and general office tasks when needed.

Skills

Customer service

Communication

Confidentiality

Multi-tasking

Independent work

Education

Current undergrad UVA student

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

The University of Virginia seeks a Student Ticketing Assistant to support the Athletics Ticket Office. You will assist with ticket sales, customer service and gameday operations, with a flexible 10–20 hour weekly schedule and shifts 8am–5pm plus gameday duties.

This role emphasizes confidentiality, independent work, and reliable customer interactions. Prior office experience and proficiency in Microsoft Office are desirable for success in this position.