Utilities Transformation Leader - ERCS Principal Director

Accenture PLC; Miami (FL); Vor Ort; USD 140.000 - 260.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

401(k) matching plan

Bonus opportunities

Zusammenfassung

Accenture plc is seeking a senior leader for the Utilities Practice in the U.S. market. You will drive large-scale transformation programs across Energy Retail and Customer Operations, including digital channels, meter-to-cash processes, and data/AI-enabled improvements.

You will advise executive stakeholders, shape market offerings, and lead cross-functional teams to deliver measurable business value while growing client relationships and practice capabilities.

Qualifikationen

• 12+ years of experience in the utilities sector, with deep expertise in Utilities Retail, Customer Operations, and Meter-to-Cash transformation.
• Experience leading large-scale transformation programs, including CIS implementations (SAP or Oracle) and customer/billing modernization initiatives.
• Proven ability to operate as a senior client advisor, building executive relationships and guiding strategic decisions.
• Strong consulting and commercial acumen, including leading complex engagements, managing P&L, and delivering measurable outcomes.
• Expertise in data, analytics, and AI to improve operations and customer experience.

Aufgaben

• Lead large-scale transformation programs across Energy Retail and Customer Operations, driving strategy-to-execution with a focus on digital transformation and operational performance.
• Serve as trusted adviser to C-suite and utility executives, shaping enterprise priorities and aligning initiatives to business outcomes.
• Define and drive market-leading offerings in Energy Retail and Customer Transformation, including data/AI-enabled operations.
• Originate and lead complex sales pursuits, shaping deals and closing high-impact opportunities.
• Oversee multi-disciplinary delivery teams, ensuring high-quality outcomes and financial performance.
• Act as thought leader in the Utilities industry, contributing to external eminence and IP development.
• Build and scale high-performing teams, mentoring senior talent and fostering inclusion.
• Collaborate across Accenture’s ecosystem to bring integrated solutions to clients.

Kenntnisse

Senior leadership

Client advisory

Digital transformation

Communication

Ausbildung

Bachelor’s degree or equivalent

Tools

SAP

Oracle

Jobbeschreibung

Accenture plc is seeking a senior leader for the Utilities Practice in the U.S. market. You will drive large-scale transformation programs across Energy Retail and Customer Operations, including digital channels, meter-to-cash processes, and data/AI-enabled improvements.

You will advise executive stakeholders, shape market offerings, and lead cross-functional teams to deliver measurable business value while growing client relationships and practice capabilities.