Senior SAP ERCS Lead - Utilities Transformation

1000 Accenture LLP Company; Arlington (VA); On-site; USD 151,000 - 399,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) plan with company match

Paid holidays and paid time off

Bonus opportunities

Job summary

Accenture is seeking a senior leader with deep utilities sector expertise to drive large-scale transformation programs across Energy Retail and Customer Operations. You will partner with C-suite executives to shape strategy, define market-leading offerings, and oversee multi-disciplinary teams to deliver high-impact results.

Travel may be required as part of client delivery, with a focus on data, AI, and digital transformation to improve customer experience and operational performance.

Qualifications

• 12+ years in Utilities with expertise in Energy Retail and Customer Operations.
• Experience leading large transformation programs and modernization initiatives.
• Proven ability to engage executive stakeholders and influence decisions.

Responsibilities

• Lead large-scale transformation programs across Energy Retail and Customer Operations.
• Advise C-suite executives, shaping strategy and business outcomes.
• Define market-leading offerings in Energy Retail and Customer Transformation.
• Originate and close complex sales opportunities to grow the practice.
• Oversee multi-disciplinary delivery teams and governance across scope and budget.
• Act as a thought leader, contributing to external eminence and IP development.
• Build high-performing teams and foster inclusive leadership within the practice.
• Collaborate across Strategy, Industry X, Technology, and Song ecosystems.

Skills

Utilities sector experience

Transformation programs

Executive stakeholder management

Data & AI expertise

Education

Bachelor’s degree or equivalent (minimum 12 years) work experience

Tools

SAP CIS

CRM systems

Job description

Accenture is seeking a senior leader with deep utilities sector expertise to drive large-scale transformation programs across Energy Retail and Customer Operations. You will partner with C-suite executives to shape strategy, define market-leading offerings, and oversee multi-disciplinary teams to deliver high-impact results.

Travel may be required as part of client delivery, with a focus on data, AI, and digital transformation to improve customer experience and operational performance.