(USA) Coach/Ops Mgr Trainee

Walmart; Fargo (ND); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart seeks a Store Manager for its Fargo location, responsible for leading teams, ensuring exceptional customer service, and driving financial performance. The ideal candidate will have strong leadership skills, relevant retail experience, and a commitment to Walmart’s values. Competitive pay and comprehensive benefits are offered.

Benefits

401(k) Plan

Performance Bonuses

Health Coverage

Paid Time Off

Education Benefits

Qualifications

• 2 years of college or equivalent experience in retail and supervisory roles.
• Experience managing staff and providing customer service.
• Completion of firearms training if required.

Responsibilities

• Lead and develop teams and manage store operations.
• Drive financial performance and manage budgets.
• Ensure high-quality customer service and compliance with policies.

Skills

Leadership

Customer Service

Training

Financial Analysis

Change Management

Education

Bachelor of Science in Business Management

2 years of college or equivalent work experience

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, builds accountability, measures progress, and promotes continuous learning.

Ensures compliance with company policies and procedures, supporting the company mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on executing business processes and practices.

Fosters a respectful and inclusive workplace by building high-performing teams, embracing diversity, creating opportunities for all associates, and promoting a culture of belonging. Works collaboratively, builds trust, communicates effectively, attracts and retains talent, and recognizes contributions.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a positive culture. Supports Walmart's goal of becoming a regenerative company by making a positive impact through waste elimination, community involvement, and sustainability initiatives.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Encourages continuous improvement, adopts new technologies, and supports others through change.

At Walmart, we offer competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks. Live Better U provides education benefits covering high school to bachelor's degrees, fully paid by Walmart. Eligibility requirements and benefits details are available on One.Walmart.

The hourly wage range for this position is $31.25-$38.46 plus differential, with additional compensation through bonuses and possible regional pay zones, depending on location.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

4731 13th Ave S, Fargo, ND 58103-7269, United States of America