(USA) Coach/Ops Mgr Trainee

Walmart; Michigan; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading retail company is seeking a team leader in Michigan to oversee operations and develop associates. The role includes enhancing customer service, managing financial activities, and leading change initiatives. Candidates should possess relevant educational qualifications and experience, with a commitment to excellence and community values.

Benefits

Competitive pay

Bonuses

Health benefits

Financial benefits

Paid time off

Educational programs

Qualifications

• Minimum qualifications include 2 years of college or relevant experience.
• Preferred qualifications include a Bachelor's degree and supervisory experience.

Responsibilities

• Lead and develop teams through training, feedback, and supervision.
• Drive financial performance, manage budgets, and ensure compliance with policies.
• Demonstrate exceptional customer service and foster a culture of integrity.

Skills

Customer Service

Communication

Operational Oversight

Team Development

Education

2 years of college or relevant experience

Bachelor's degree

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. The responsibilities include communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role also requires introducing and leading change efforts, providing clear expectations and guidance, and implementing business solutions. Demonstrating exceptional customer service standards, managing customer service initiatives, developing action plans to address deficiencies, and ensuring a high-quality customer experience are essential. Additionally, the position involves driving financial performance and sales, managing budgets, forecasting, controlling expenses, and overseeing operational processes. Providing supervision and development opportunities for associates, ensuring compliance with policies, and fostering a culture of belonging and integrity are also key. The role emphasizes serving customers, striving for excellence, and supporting community and company values. Benefits include competitive pay, bonuses, health and financial benefits, paid time off, and educational programs. Minimum qualifications include 2 years of college or relevant experience, with preferred qualifications such as a Bachelor's degree and supervisory experience. The primary location is 3301 Pontiac Trail Road, Commerce, MI 48390-2746, United States of America.