(usa)Coach/Ops Mgr Trainee

Walmart; Clinton (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic leader to drive store operations and enhance customer experiences. This role involves leading teams, managing financial performance, and implementing business solutions while fostering a culture of diversity and inclusion. With a focus on exceptional customer service, you'll be responsible for addressing customer needs, improving processes, and ensuring compliance with company policies. The company offers competitive pay, comprehensive health benefits, and educational opportunities to support your career growth. If you're passionate about leadership and making a positive impact, this is the perfect opportunity for you.

Benefits

Performance Bonuses

Comprehensive Health Benefits

401(k)

Stock Purchase Options

Extensive Paid Time Off

Educational Benefits

Parental Leave

Qualifications

• 2 years of college or equivalent experience required.
• Experience supervising teams and managing performance.

Responsibilities

• Lead and develop teams by teaching and providing feedback.
• Drive financial performance and manage budgets effectively.

Skills

Team Leadership

Customer Service

Financial Performance Management

Diversity and Inclusion

Data-Driven Decision Making

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are addressed successfully, develops action plans to correct deficiencies, and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, controlling expenses, and monitoring inventory flow. Develops and implements plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates, including hiring, training, mentoring, and recognizing employees, while ensuring diversity and inclusion. Coordinates activities with stakeholders, supports plans to meet customer and business needs, and builds accountability for results. Promotes continuous learning and adaptability.

Ensures compliance with company policies, supports company values, and upholds ethics and integrity through action plans and the Open Door Policy. Builds high-performing teams, embraces diversity, and fosters a workplace of belonging. Acts with integrity, maintains high standards of ethics, and supports Walmart’s culture and sustainability initiatives. Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Encourages learning, takes calculated risks, and supports technological and process improvements.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, and extensive paid time off, including PTO, parental leave, and other benefits. The exact wages and benefits depend on the role, location, and employment duration. For more details about PTO and benefits, visit https://one.walmart.com/notices.

Live Better U provides educational benefits, including high school completion, bachelor’s degrees, and certificates, with Walmart covering tuition, books, and fees. Eligibility varies by role and employment length. For more information, see One.Walmart.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm sales, successful completion of a firearms-specific CBC and training are required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through the same programs. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1415 Sunset Ave, Clinton, NC 28328-3825, United States of America