(USA) Coach/Ops Mgr Trainee

Walmart; Catonsville (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a dedicated individual to lead and develop teams while ensuring exemplary customer service standards. The role involves managing store operations, driving financial performance, and fostering a culture of belonging and integrity. Candidates should have a strong background in leadership and customer service, with a focus on continuous improvement. Competitive pay and comprehensive benefits are offered.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

Paid time off

Educational opportunities through Live Better U

Qualifications

• 2 years of college or equivalent work and supervisory experience.
• Preferred: Bachelor of Science in Business Management and Leadership.

Responsibilities

• Lead and develop teams by teaching, training, and providing feedback.
• Drive financial performance by managing budgets and monitoring sales.
• Ensure compliance with policies and support company values.

Skills

Leadership

Customer Service

Communication

Education

Bachelor of Science in Business Management

2 years of college

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. Responsibilities include communicating and collaborating with all levels of staff regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The position also requires introducing and leading change efforts, providing clear expectations, and implementing business solutions. Exemplary customer service standards must be modeled and demonstrated, managing and supporting customer service initiatives, and developing action plans to address deficiencies. The role includes driving financial performance by managing budgets, monitoring sales, and controlling expenses, as well as ensuring effective merchandise presentation and inventory flow. Additionally, the position involves supervising and developing associates, ensuring compliance with policies, supporting company values, and fostering a culture of belonging and integrity. The candidate should demonstrate respect for individuals, act with integrity, serve customers effectively, strive for excellence, and support continuous improvement. Benefits include competitive pay, performance bonuses, comprehensive health and financial benefits, paid time off, and educational opportunities through the Live Better U program. Minimum qualifications include 2 years of college, or equivalent work and supervisory experience, with additional requirements for specific roles. Preferred qualifications include a Bachelor of Science in Business Management and Leadership, leadership experience supervising multiple direct reports, and relevant certifications. The primary location for this role is 6205 Baltimore National Pike, Catonsville, MD 21228-2908, United States.