US Night-Shift Sales & Retention Pro - Remote Training

People Tree

United States

Hybrid

USD 40,000 - 68,000

Full time

39 hours ago

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Job summary

PeopleTree Knowledge Services Pvt. Ltd. in the United States is seeking a dynamic Sales & Retention Agent to drive sales while ensuring customer retention through effective communication and problem-solving skills.

The ideal candidate should have prior experience in voice-based processes and a strong ability to handle customer interactions. This role requires working the US night shift and onsite training with remote work after training, and it emphasizes building relationships, resolving

Qualifications

Minimum 2+ years of experience in sales and/or retention (voice process).
Excellent communication and interpersonal skills.
Strong negotiation and convincing abilities.
Ability to handle objections and retain customers.
Basic computer knowledge and familiarity with Excel, Google Sheets, and CRM systems.

Responsibilities

Handle outbound and inbound calls to drive sales and retain existing customers.
Understand customer needs and offer suitable solutions/products.
Address customer concerns and resolve queries effectively.
Build and maintain strong customer relationships.
Achieve daily/weekly/monthly sales and retention targets.
Maintain accurate records of customer interactions in Excel, Google Sheets (G-Sheets), and CRM systems.