Urology Patient Financial Services Specialist

CO080 Memorial Physician Group; United States; Presencial; USD 30.000 - 42.000; Tempo integral

Resumo da vaga

Memorial Healthcare System seeks a Patient Financial Services Representative to greet patients and guarantors in hospital, ambulatory, or medical office settings. You will verify demographics, financial and insurance eligibility, explain policies, collect payments, and balance end-of-day deposits.

The role emphasizes accuracy, customer service, and attention to detail in a high-volume environment, with eligibility for certification and teamwork across departments.

Qualificações

• High School Diploma or Equivalent is required.
• No experience required; one year of hospital, medical office, or customer service experience preferred.
• Ability to communicate clearly, think critically, and work with minimal supervision.

Responsabilidades

• Greet patients and guarantors in hospital, ambulatory, or medical office settings.
• Explain policies, obtain signatures, and verify required notices and consent forms.
• Interview patients to gather demographics, financial, and insurance information.
• Verify insurance benefits and determine filing order.
• Provide patient estimates and balance daily payment collections.
• Assist with discharge tasks and appointment scheduling as needed.
• Obtain pre-certification/authorization and guide patients to appropriate services.

Conhecimentos

ACCOUNTABILITY

ACCURACY & QUALITY

CUSTOMER SERVICE

ORGANIZATION SKILLS

PROBLEM SOLVING

PRODUCTIVITY

RESPONDING TO CHANGE

STANDARDS OF BEHAVIOR

Formação

High School Diploma or Equivalent

Descrição da vaga

Memorial Healthcare System seeks a Patient Financial Services Representative to greet patients and guarantors in hospital, ambulatory, or medical office settings. You will verify demographics, financial and insurance eligibility, explain policies, collect payments, and balance end-of-day deposits.

The role emphasizes accuracy, customer service, and attention to detail in a high-volume environment, with eligibility for certification and teamwork across departments.