Patient Access & Billing Specialist I

CO044 Memorial Hospital Pembroke; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Memorial Healthcare System in the United States is seeking a Patient Financial Services Representative to greet patients and guarantors, collect demographic, financial, and insurance information, and verify eligibility in hospital, ambulatory or medical office settings.

You will explain policies, obtain required signatures, and coordinate with departments to ensure proper billing, pre-certifications, and payment collection, while maintaining excellent customer service.

Qualifications

• High School Diploma or Equivalent (Required).
• No experience required; 1 year of related hospital, medical office, or customer service experience preferred.
• Excellent communication and customer service skills; ability to explain policies and obtain signatures and consents.

Responsibilities

• Greet patients and guarantors and obtain demographic, financial, and insurance information.
• Explain policies, obtain signatures, and explain financial aspects.
• Provide patient estimates and collect out-of-pocket amounts per guidelines.
• Schedule appointments and assist with discharge and referrals as needed.

Skills

Customer service

Communication

Attention to detail

Problem solving

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System in the United States is seeking a Patient Financial Services Representative to greet patients and guarantors, collect demographic, financial, and insurance information, and verify eligibility in hospital, ambulatory or medical office settings.

You will explain policies, obtain required signatures, and coordinate with departments to ensure proper billing, pre-certifications, and payment collection, while maintaining excellent customer service.