Patient Financial Services Specialist

Memorial Healthcare System; Florida; On-site; USD 35,000 - 55,000; Full time

Job summary

Memorial Healthcare System in Florida seeks a Patient Financial Services Representative to greet patients and guarantors, gather essential demographic, financial, and insurance information, and verify eligibility. The role supports pre-certification, explains policies, and secures signatures as needed.

Responsibilities include collecting out-of-pocket amounts, providing estimates, balancing daily deposits, and delivering exceptional customer service in hospital, ambulatory, or medical office

Qualifications

• High School Diploma or Equivalent (Required).
• 1 year of related hospital, medical office, or customer service experience preferred.

Responsibilities

• Greet patients and guarantors and collect demographic, financial, and insurance information.
• Verify insurance benefits and eligibility; determine correct filing order.
• Explain policies and obtain required signatures and notices.
• Provide patient estimates and balance daily deposits.
• Deliver courteous service and guide patients to appropriate services.

Skills

Customer service

Communication

Organizational skills

Problem solving

Attention to detail

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System in Florida seeks a Patient Financial Services Representative to greet patients and guarantors, gather essential demographic, financial, and insurance information, and verify eligibility. The role supports pre-certification, explains policies, and secures signatures as needed.

Responsibilities include collecting out-of-pocket amounts, providing estimates, balancing daily deposits, and delivering exceptional customer service in hospital, ambulatory, or medical office