Patient Financial & Eligibility Specialist I

Memorial Healthcare; United States; On-site; USD 38,000 - 54,000; Full time

Job summary

Memorial Healthcare System is seeking a Patient Financial Services Representative (PFSR) to greet patients and guarantors across hospital, ambulatory, or medical office settings. You will verify demographics, financial and insurance data, answer questions, and ensure all notices and consent forms are signed accordingly.

Responsibilities include scheduling, confirming orders, assisting with discharges, explaining policies, verifying coverage, obtaining authorizations, providing patient estimates,

Qualifications

• Requires High School Diploma or Equivalent.
• No experience required; one year of related hospital, medical office, or customer service experience preferred.
• Excellent communication skills, critical thinking, decisive judgment, and ability to work with minimal supervision.

Responsibilities

• Greet patients and guarantors and collect/verify demographic, financial, and insurance information.
• Explain policies and obtain signatures on notices and consent forms.
• Verify insurance benefits and obtain pre-certifications and authorizations.
• Provide patient estimates and balance daily payment collections.

Education

High School Diploma or Equivalent (Required)

Job description

Memorial Healthcare System is seeking a Patient Financial Services Representative (PFSR) to greet patients and guarantors across hospital, ambulatory, or medical office settings. You will verify demographics, financial and insurance data, answer questions, and ensure all notices and consent forms are signed accordingly.

Responsibilities include scheduling, confirming orders, assisting with discharges, explaining policies, verifying coverage, obtaining authorizations, providing patient estimates,