Urology Patient Care Coordinator – Scheduling & Referrals

China Reform Holdings Corporation; Concord (NH); On-site; USD 33,000 - 46,000; Full time

Job summary

Concord Hospital is seeking a Patient Care Coordinator to support patient registration, scheduling, referral coordination, and front-desk operations under the guidance of the Practice Administrator. The role emphasizes delivering timely, efficient, and compassionate customer service to patients and families.

Candidate should have high school education or GED and demonstrated customer service experience in a medical office setting, with knowledge of EMR systems beneficial for daily duties.

Qualifications

• High School diploma or GED required; annual registration competency exam may be required.
• Demonstrated customer service ability with the public, staff and patients preferred.
• Proven customer service experience and familiarity with medical office operations.
• Knowledge of scheduling, registration, EMR, patient flow, billing and referrals is a plus.

Responsibilities

• Serve as the primary access point for patients and families.
• Support patient registration, scheduling, referrals and phone management.
• Deliver timely, efficient and compassionate customer service to patients.

Skills

Customer service

Medical terminology

Scheduling experience

Phone etiquette

Education

High School diploma or GED

Tools

EMR systems

Job description

Concord Hospital is seeking a Patient Care Coordinator to support patient registration, scheduling, referral coordination, and front-desk operations under the guidance of the Practice Administrator. The role emphasizes delivering timely, efficient, and compassionate customer service to patients and families.

Candidate should have high school education or GED and demonstrated customer service experience in a medical office setting, with knowledge of EMR systems beneficial for daily duties.