Patient Access & Care Coordinator

China Reform Holdings Corporation; Concord (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Concord Hospital is seeking a Patient Care Coordinator to be the first point of contact for patients and families, providing timely, compassionate service. Under supervision, you will manage registration, referrals, scheduling, and data entry, ensuring accurate records.

This role emphasizes teamwork, adherence to policies, and support for a patient-centered medical home. Excellent communication and familiarity with medical terminology help maintain smooth patient flow and high-quality care.

Qualifications

• High School diploma or GED required.
• Experience in customer service in a medical setting preferred.

Responsibilities

• Greets patients upon arrival and secures signatures for required documentation.
• Obtains and verifies insurance and demographic information and educates on resources.
• Facilitates patient intake and maintains medical records.
• Handles incoming calls and departmental inquiries and coordinates scheduling.
• Schedules and reschedules appointments and promotes enrollment in patient portals.
• Supports a patient-centered medical home and works on team projects.

Skills

Customer service

Medical office operations

Scheduling

EMR familiarity

Education

High School diploma or GED

Tools

EMR software

Microsoft Office

Job description

Concord Hospital is seeking a Patient Care Coordinator to be the first point of contact for patients and families, providing timely, compassionate service. Under supervision, you will manage registration, referrals, scheduling, and data entry, ensuring accurate records.

This role emphasizes teamwork, adherence to policies, and support for a patient-centered medical home. Excellent communication and familiarity with medical terminology help maintain smooth patient flow and high-quality care.