Urology Front Desk Specialist Flexible Schedule & Perks

Midtown Urology; Austin (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

401(k)

Company parties

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Midtown Urology in Austin, TX is seeking a Full-time Medical Receptionist/Call Center Float for a fast-paced practice. You will serve as the face of the clinic, greet patients warmly, manage front-desk tasks and support patient flow in a busy environment.

Urology experience is preferred; the role requires multitasking, independence, and strong communication. We offer a comprehensive benefits package and opportunities for training and development.

Qualifications

• Must be extremely dependable and friendly.
• Excellent customer service skills.
• Ability to multi-task and work well in a team.
• Detail oriented with strong listening and communication.
• Work independently when needed.

Responsibilities

• Greet patients and make them feel welcome.
• Schedule appointments, follow-ups and procedures.
• Collect copays, deductibles and bills at check-in.
• Verify insurance and eligibility.
• Route communications from calls, faxes and emails.
• Manage medical records transmittals and referrals.
• Triaging inquiries from patients and resolving issues.
• Handle high volume voicemails.

Skills

Dependable

Friendly

Customer service

Multitasking

Teamwork

Detail oriented

Communication

Problem solving

Independent work

Job description

Midtown Urology in Austin, TX is seeking a Full-time Medical Receptionist/Call Center Float for a fast-paced practice. You will serve as the face of the clinic, greet patients warmly, manage front-desk tasks and support patient flow in a busy environment.

Urology experience is preferred; the role requires multitasking, independence, and strong communication. We offer a comprehensive benefits package and opportunities for training and development.