Urology Clinic Administrative Assistant II - Hybrid

2410 Brigham and Women's Physicians Organization, Inc.; Boston (MA); Hybrid; USD 24,000 - 34,000; Full time

Job summary

2410 Brigham and Women's Physicians Organization, Inc. is seeking an administrative assistant to support clinical service operations. You will perform scheduling, patient check-in/out, and basic clerical tasks to ensure smooth office workflow.

Responsibilities include greeting patients, handling phone inquiries, processing billing forms, and managing scheduling systems. A High School Diploma and 2–3 years of office experience are required.

Qualifications

• High School Diploma or equivalent required.
• 2-3 years of office experience required.
• Experience with patient scheduling and billing is a plus.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handle, screen and/or take messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provide assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

Skills

Office software

Phone system

Written communication

Time management

Organization

Education

High School Diploma or Equivalent

Tools

Scheduling system

Billing system

Medical records system

Job description

2410 Brigham and Women's Physicians Organization, Inc. is seeking an administrative assistant to support clinical service operations. You will perform scheduling, patient check-in/out, and basic clerical tasks to ensure smooth office workflow.

Responsibilities include greeting patients, handling phone inquiries, processing billing forms, and managing scheduling systems. A High School Diploma and 2–3 years of office experience are required.