Clinical Operations Assistant — Hybrid

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 26,000 - 39,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an Administrative professional to support clinical service operations. This role handles scheduling, check-in/out, billing forms, and acts as a Super User for scheduling, registration, and billing systems.

Qualifications include a High School Diploma or Equivalent and 3–5 years of office experience. Strong MS Office skills and excellent time management are essential for success in this hybrid work environment.

Qualifications

• Education: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No.
• Licenses and Credentials: Office experience 3-5 years required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records.
• Acts as 'Super User' for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.
• Oversees daily activities of practice staff with the Supervisor.

Skills

MS Office

Time management

Communication

Phone handling

Attention to detail

Education

High School Diploma or Equivalent

Job description

The Brigham and Women's Hospital, Inc. is seeking an Administrative professional to support clinical service operations. This role handles scheduling, check-in/out, billing forms, and acts as a Super User for scheduling, registration, and billing systems.

Qualifications include a High School Diploma or Equivalent and 3–5 years of office experience. Strong MS Office skills and excellent time management are essential for success in this hybrid work environment.