Clinical Office Assistant II — Hybrid & Patient-Focused

2200 The Brigham and Women's Hospital, Inc.; Weymouth (MA); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

MBTA pass

Job summary

The Brigham and Women's Hospital, Inc. seeks an administrative professional to support clinical service operations. You will handle scheduling, check-in/out, and basic clerical duties to ensure smooth patient flow.

Responsibilities include greeting patients, routing calls, processing billing forms, and assisting with registration and billing systems. Onsite with hybrid options after training, with competitive benefits and a focus on patient care.

Qualifications

• Proficiency with Microsoft Office (Word, Excel, Outlook) and standard clerical procedures.
• Experience with scheduling, patient check-in/out, and basic billing forms.
• Strong written and verbal communication; ability to manage multiple tasks and time effectively.

Responsibilities

• Perform routine administrative and clerical duties in a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and answer routine inquiries by phone or in person.
• Process patient billing forms and scan documents to patient records.
• Handle messages related to authorizations, prescriptions, and test results.
• Serve as Super User for scheduling, registration, and billing systems and train others.

Skills

Office Suite

Administrative support

Scheduling

Communication

Phone etiquette

Education

High School Diploma or Equivalent

Tools

None

Job description

The Brigham and Women's Hospital, Inc. seeks an administrative professional to support clinical service operations. You will handle scheduling, check-in/out, and basic clerical duties to ensure smooth patient flow.

Responsibilities include greeting patients, routing calls, processing billing forms, and assisting with registration and billing systems. Onsite with hybrid options after training, with competitive benefits and a focus on patient care.