Hybrid Clinical Office Assistant II

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 24,000 - 34,000; Full time

Job summary

The Brigham and Women’s Hospital, Inc. in Boston, MA is seeking an administrative professional to support clinical service operations. The role involves process-oriented clerical tasks, patient check-in/out, and routine communications with patients and staff.

The position requires a high school diploma and 2–3 years of office experience, with proficiency in Office Suite and strong organization and communication skills to ensure smooth daily workflow.

Qualifications

• High School Diploma or equivalent.
• Two to three years of office experience.
• Proficiency with Office Suite and general office procedures.
• Ability to manage non-routine phone calls and messages.
• Strong written and oral communication.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones and schedule appointments.
• File materials and print appointment schedules.
• Process patient billing forms and scan to medical record.

Skills

Office software

Phone system

Communication

Time management

Organization

Education

High School Diploma

Job description

The Brigham and Women’s Hospital, Inc. in Boston, MA is seeking an administrative professional to support clinical service operations. The role involves process-oriented clerical tasks, patient check-in/out, and routine communications with patients and staff.

The position requires a high school diploma and 2–3 years of office experience, with proficiency in Office Suite and strong organization and communication skills to ensure smooth daily workflow.