Urgent Care Receptionist: Patient Care & Office Support

Marion-Health; Marion (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Marion Health is seeking a Receptionist for its Urgent Care area. The role involves greeting patients, gathering demographics and insurance information, and directing inquiries to appropriate staff.

You will handle phone calls, paperwork, and basic billing tasks to support smooth office operations. The position requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment.

Qualifications

• High school diploma or its equivalent.
• One year of medical/business office experience preferred.
• Strong communication and interpersonal skills are essential for patient-facing interactions.

Responsibilities

• Greet patients and visitors in the Urgent Care setting.
• Interview and collect complete demographic and insurance data promptly and accurately.
• Answer and triage incoming calls from patients, families, providers, and vendors.
• Process office documents, mail, forms, and patient paperwork.
• Assist with claims processing and point-of-service collections.
• Maintain inventory of office supplies and ensure workflow efficiency.

Skills

Excellent communication

Interpersonal skills

Time management

Organizational skills

Problem solving

Teamwork

Microsoft Office

Telephone system

Attention to detail

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office

Telephone system

Job description

Marion Health is seeking a Receptionist for its Urgent Care area. The role involves greeting patients, gathering demographics and insurance information, and directing inquiries to appropriate staff.

You will handle phone calls, paperwork, and basic billing tasks to support smooth office operations. The position requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment.