Medical Receptionist - PRN

Mercyurgentcare; Owensboro (KY); On-site; USD 30,000 - 36,000; Part time

Job summary

Mercyurgentcare in Owensboro, KY seeks a Medical Receptionist to join a busy urgent care team. You’ll greet patients, manage check-in, data entry into the EMR, and assist with insurance processing, referrals, and information requests.

This PRN role requires empathy, clear communication, teamwork, and composure under pressure to maintain a smooth patient flow and high-quality service. You will work closely with clinical staff to ensure efficient operations and a positive patient experience.

Qualifications

• Empathetic and patient-focused demeanor.
• Ability to follow clinic procedures.
• Ability to comply with healthcare standards.
• Calm under pressure in busy settings.
• Strong communication with patients and staff.

Responsibilities

• Greet patients warmly.
• Ensure smooth check-in process.
• Enter data into EMR and process insurance.
• Maintain patient experience and operational efficiency.
• Handle calls and inquiries compassionately.
• Assist with referrals and medical information requests.

Skills

Empathy

Communication

Teamwork

Patient-focused

Diplomacy

Tools

EMR system

Job description

Are you a cooperative, diplomatic, and respectful professional with a passion for helping others? Our busy and efficient Urgent Care clinic is seeking a Medical Receptionist who thrives in a friendly, team-based environment while delivering exceptional patient services. PRN shifts are available Monday through Saturday.

What You’ll Do Every Day

• Greet each patient with a positive and welcoming expression and voice tone
• Ensure a smooth check-in process
• Perform methodical and repetitive tasks such as data entry into the EMR and insurance processing
  
• Maintain focus on patient experience and operational efficiency
• Handle phone calls and inquiries in a compassionate manner
• Assist with administrative paperwork like referrals and medical information requests

What We're Looking For

• Patient and empathetic nature with the ability to remain diplomatic when resolving concerns
• Strong commitment to following established clinic procedures
• Ability to follow policies and ensure compliance with healthcare standards
• Calm under pressure, able to keep composure in busy or challenging situations
• Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner

Why Join Us

Our Urgent Care is known for its professional yet welcoming atmosphere, where team members support each other and deliver care that makes a real difference. We value employees who are detail-oriented, dependable, and dedicated to maintaining a positive patient experience.