Medical Receptionist - methodical focused listener

Mercyurgentcare; Evansville (IN); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Vision insurance

401k with match

Volume bonus plan

Job summary

Mercyurgentcare is seeking a Medical Receptionist for our Evansville, IN urgent care clinic. The role focuses on greeting patients, guiding them through check-in, and maintaining accurate EMR data while supporting insurance processing.

You will work to enhance patient experience and clinic efficiency, handling calls and coordinating referrals. This full-time position offers comprehensive benefits and a friendly, team-based environment.

Qualifications

• Patient and empathetic by nature.
• Ability to follow clinic procedures.
• Strong communication with patients and staff.

Responsibilities

• Greet patients and manage a welcoming front desk presence.
• Ensure a smooth check-in process.
• Perform data entry into the EMR.
• Process insurance and referrals as needed.
• Support patient experience and clinic efficiency.
• Handle calls and inquiries professionally.

Skills

Empathy

Communication skills

Team cooperation

Calm under pressure

Education

High school diploma or equivalent

Tools

EMR software

Insurance processing systems

Job description

Are you a cooperative, diplomatic, and respectful professional with a passion for helping others? Our busy and efficient Urgent Care clinic is seeking a Medical Receptionist who thrives in a friendly, team-based environment while delivering exceptional patient services.

What You’ll Do Every Day

• Greet each patient with a positive and welcoming expression and voice tone
• Ensure a smooth check-in process
• Perform methodical and repetitive tasks such as data entry into the EMR and insurance processing
  
• Maintain focus on patient experience and operational efficiency
• Handle phone calls and inquiries in a compassionate manner
• Assist with administrative paperwork like referrals and medical information requests
  

What We're Looking For

• Patient and empathetic nature with the ability to remain diplomatic when resolving concerns
• Strong commitment to following established clinic procedures
• Ability to follow policies and ensure compliance with healthcare standards
• Calm under pressure, able to keep composure in busy or challenging situations
• Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner

Why Join Us

Our Urgent Care is known for its professional yet welcoming atmosphere, where team members support each other and deliver care that makes a real difference. We value employees who are detail-oriented, dependable, and dedicated to maintaining a positive patient experience.

Position Overview

• Work hours: 7 a.m to 7 p.m. – Full Time – 36 hours each week
• Work rotation: work 6 days in a 14-day period with 7 days off in a row; no holidays or Sundays worked
• Benefits: Health, Life, Dental, Vision Insurance; 401k with match; Volume bonus plan benefit
• Location: Evansville, IN