Medical Receptionist - methodical focused listener

Mercyurgentcare; Owensboro (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

401k with match

Volume bonus plan

Job summary

Mercyurgentcare is seeking a Medical Receptionist to join a busy Urgent Care clinic in Evansville, IN. You will greet patients, manage check-in, and perform EMR data entry and insurance processing with a patient-centered approach.

Join a collaborative team that focuses on a positive patient experience, efficient operations, and respectful, clear communication with patients and staff. Full-time, on-site role supporting a fast-paced clinic.

Qualifications

• Empathetic, patient-focused demeanor aligned with clinic procedures.
• Ability to follow established protocols and healthcare standards.
• Calm, composed under pressure in busy environments.
• Strong communication with patients and staff.
• Commitment to treating all individuals with respect and diplomacy.

Responsibilities

• Greet each patient with a welcoming expression and voice tone.
• Ensure a smooth check-in process for all patients.
• Perform data entry into the EMR and handle insurance processing tasks.
• Maintain focus on patient experience and operational efficiency.
• Handle incoming calls and patient inquiries with compassion.
• Assist with referrals and requests for medical information.

Skills

Greet patients

Data entry into EMR

Phone etiquette

Administrative paperwork

Patient empathy

Job description

Are you a cooperative, diplomatic, and respectful professional with a passion for helping others? Our busy and efficient Urgent Care clinic is seeking a Medical Receptionist who thrives in a friendly, team-based environment while delivering exceptional patient services.

What You’ll Do Every Day

• Greet each patient with a positive and welcoming expression and voice tone
• Ensure a smooth check-in process
• Perform methodical and repetitive tasks such as data entry into the EMR and insurance processing
  
• Maintain focus on patient experience and operational efficiency
• Handle phone calls and inquiries in a compassionate manner
• Assist with administrative paperwork like referrals and medical information requests
  

What We're Looking For

• Patient and empathetic nature with the ability to remain diplomatic when resolving concerns
• Strong commitment to following established clinic procedures
• Ability to follow policies and ensure compliance with healthcare standards
• Calm under pressure, able to keep composure in busy or challenging situations
• Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner

Why Join Us

Our Urgent Care is known for its professional yet welcoming atmosphere, where team members support each other and deliver care that makes a real difference. We value employees who are detail-oriented, dependable, and dedicated to maintaining a positive patient experience.

Position Overview

• Work hours: 7 a.m to 7 p.m. – Full Time – 36 hours each week
• Work rotation: work 6 days in a 14-day period with 7 days off in a row; no holidays or Sundays worked
• Benefits: Health, Life, Dental, Vision Insurance; 401k with match; Volume bonus plan benefit
• Location: Evansville, IN