Urgent Care Front Desk Specialist

ConvenientMD LLC; Waterville, Northern (ME, KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k match after one year

Urgent care services at no cost to our

Team member discount programs

Job summary

ConvenientMD is looking for a Medical Receptionist - Urgent Care (Per Diem) to be the welcoming face of our clinics. You will register patients, collect payments, update records, and coordinate with the clinical team to ensure smooth patient flow.

This role suits someone who enjoys customer service, stays organized, and can multitask in a fast-paced environment. Experience with basic billing, insurance questions, and using EMR software is a plus; high school diploma required.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• Ability to register patients, handle payments, and basic billing inquiries.
• Detail-oriented with good organizational abilities.
• Proficient with Microsoft Office; familiar with EMR systems.
• HIPAA compliance and confidentiality awareness.

Responsibilities

• Greet patients and complete registration; update records.
• Handle insurance and billing inquiries; collect payments.
• Manage phone calls; keep reception area organized.
• Coordinate scheduling and referrals; support clinic operations.
• Use multiple software systems to follow protocols.

Skills

Patient interaction

Communication

Attention to detail

Organization

Multitasking

HIPAA compliance

Teamwork

Independent initiative

Education

High School Diploma or GED

Tools

EMR software

Microsoft Office

Job description

ConvenientMD is looking for a Medical Receptionist - Urgent Care (Per Diem) to be the welcoming face of our clinics. You will register patients, collect payments, update records, and coordinate with the clinical team to ensure smooth patient flow.

This role suits someone who enjoys customer service, stays organized, and can multitask in a fast-paced environment. Experience with basic billing, insurance questions, and using EMR software is a plus; high school diploma required.