Urgent Care Office Operations Lead: MA Training

Trinity Health; United States; In loco; USD 52.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Day-one benefits

Competitive pay

Career growth opportunities

Patient-centered culture

Descrizione del lavoro

Trinity Health IHA Medical Group is seeking an Office Coordinator to oversee specified areas in collaboration with the Practice Manager, ensuring friendly, efficient service and smooth office flow for patients.

You will supervise daily operations, resolve complex reception/records issues, and contribute to process improvements while supporting recruitment, scheduling, and staff development to drive excellent patient care.

Competenze

• Minimum 3–5 years' experience working in a Medical Office.
• Credentialed Medical Assistant through CMA, RMA, NCMA, CCMA, NRCMA or CMAC.
• Experience training Medical Assistant staff is required.

Mansioni

• Supervise day-to-day operations of assigned areas.
• Manage complex patient reception, medical records, and insurance issues.
• Suggest process improvements to enhance the patient experience.
• Assist with recruitment, hiring, orientation, training and coaching of staff.
• Maintain scheduling and attendance for staff.
• Evaluate staff performance and advise on promotions or disciplinary actions.
• Coordinate care and act as liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

Descrizione del lavoro

Trinity Health IHA Medical Group is seeking an Office Coordinator to oversee specified areas in collaboration with the Practice Manager, ensuring friendly, efficient service and smooth office flow for patients.

You will supervise daily operations, resolve complex reception/records issues, and contribute to process improvements while supporting recruitment, scheduling, and staff development to drive excellent patient care.