Urgent Care Front Office Coordinator

NextCare; Lawrence (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Dental

Vision

Life insurance

Disability insurance

401(k) Plan

Paid time off

Job summary

NextCare in Lawrence, KS is seeking an energetic Medical Front Office Receptionist to be the first point of contact for patients in our fast-paced clinic. You will manage registration, verify insurance, and support daily operations with a friendly, customer-focused approach.

This role requires at least two years of front office experience in a medical setting, proficiency with EMR systems and Windows-based software, and the ability to multi-task and communicate clearly.

Qualifications

• High school diploma or GED required.
• Minimum two years experience in registration or front office in a physician's office, hospital emergency department and/or urgent care setting.
• Typing and computer proficiency in Windows based software.

Responsibilities

• Obtain personal and insurance data from the patient and inputs information into EMR system.
• Monitors the flow of patients, including placing patients into rooms as needed.
• Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
• Prepares daily deposit, reconciliation, and daily statistical information.
• Answers telephone utilizing quality customer service skills.
• Maintains established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

Skills

Multi-tasking

Customer service

Prioritization

Critical thinking

Education

High school diploma or GED

Tools

EMR system

Windows-based software

Job description

NextCare in Lawrence, KS is seeking an energetic Medical Front Office Receptionist to be the first point of contact for patients in our fast-paced clinic. You will manage registration, verify insurance, and support daily operations with a friendly, customer-focused approach.

This role requires at least two years of front office experience in a medical setting, proficiency with EMR systems and Windows-based software, and the ability to multi-task and communicate clearly.