Medical Front Office Receptionist — Fast-Paced Care Team

NextCare; Cheyenne (WY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Health Savings Account

Dental

Vision

Life insurance

Long-term disability

Short-term disability

Employee assistance program

Critical illness

Identity theft protection

Paid time off

Job summary

NextCare is seeking a Medical Front Office Receptionist to join our team in a fast-paced clinic environment. You will be the first point of contact for patients, manage appointments, and assist with front office operations while upholding NextCare's standards of care.

Ideal candidates will have a high school diploma (Medical Administrative Assistant certificate preferred) and strong customer service skills to support patients and ensure smooth clinic flow.

Qualifications

• Minimum of high school diploma or equivalent; a Medical Administrative Assistant Certificate or equivalent is highly desirable.

Responsibilities

• Obtain personal and insurance data from the patient and input information into the EMR system.
• Monitor the flow of patients, including placing patients into rooms as needed.
• Complete all necessary insurance forms for registration to ensure proper reimbursement from payors.
• Prepare daily deposit, reconciliation, and daily statistical information.
• Ensure an adequate stock of front office supplies and proper functioning of equipment.
• Answer telephone using quality customer service skills.
• Ensure patient waiting area and restrooms reflect a positive image of NextCare.
• Manage patient appointments scheduled via the NextCare website.
• Notify back office immediately of any urgent medical concerns a patient may be experiencing.
• Educate patients on NextCare services for their current or next visit.
• Promptly notify the Clinic Manager of any patient or employee safety concerns.

Education

High school diploma or equivalent

Medical Administrative Assistant Certificate or equivalent

Job description

NextCare is seeking a Medical Front Office Receptionist to join our team in a fast-paced clinic environment. You will be the first point of contact for patients, manage appointments, and assist with front office operations while upholding NextCare's standards of care.

Ideal candidates will have a high school diploma (Medical Administrative Assistant certificate preferred) and strong customer service skills to support patients and ensure smooth clinic flow.